At JSK Saree, customer satisfaction is our top priority. We strive to provide high-quality sarees and a smooth shopping experience. If you are not completely satisfied with your purchase, please read our Returns & Refund Policy below.
Return Eligibility
You may request a return if:
- The product received is damaged, defective, or incorrect
- The item is unused, unwashed, and in its original condition
- All original tags, packaging, and accessories are intact
- The return request is made within 7 days of delivery
Non-Returnable Items
The following items are not eligible for return:
- Products that have been used, washed, or altered
- Sarees without original tags or packaging
- Customized or specially ordered products
- Products purchased during clearance or special sale offers
Return Process
To request a return, please follow these steps:
- Contact our customer support team within 7 days of delivery
- Share your order details and clear images of the product
- Once approved, we will provide return instructions
- Securely pack the item and ship it to the provided address
Refund Policy
- Refunds are processed after the returned product is received and inspected
- Approved refunds will be credited to the original payment method within 5–7 business days
- In case of Cash on Delivery (COD) orders, refunds may be processed via bank transfer or store credit
Exchange Policy
We offer exchanges only for:
- Damaged products
- Defective items
- Incorrect products received
Exchange requests must be made within 7 days of delivery.
Return Process
To initiate a return or exchange:
- Contact our customer support team with your order details.
- Share clear images of the product if it is damaged or incorrect.
- Our team will guide you through the return process.
- After approval, securely pack the product and send it to the provided return address.
Cancellation Policy
Orders can be cancelled before they are shipped. Once the order has been dispatched, cancellation requests may not be accepted.
